Results-Oriented, Collaborative Leader
Results-oriented, collaborative leader who transitioned successfully from managing an award-winning, video production company to overseeing large scale, software development teams located throughout North America and India. Recently, delivered on schedule, a Salesforce call center feature while maintaining a $17 million operating budget.
EXPERIENCE
2024-2025
Senior Delivery & Product Portfolio Manager
ROYAL BANK OF CANADA
Directed multiple, cross-functional IT teams to deliver application initiatives, overseeing the full lifecycle from initial concept to final production deployment under stringent deadlines.
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Planned and delivered complex card verification and deposit capabilities that met anti-money laundering, risk and regulatory mandates under tight deadlines and competing priorities.
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Cultivated executive level stakeholder partnerships, translating user pain points into actionable user stories and securing approval for multiple initiatives.
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Collaborated with DevOps team to test and implement GitHub Actions CI/CD pipeline to reduce software packaging and testing time by 95% while enabling releases without interruption.
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Rolled out GitHub Copilot GenAI across the codebase, trimming development effort by 20% and reallocating saved capacity to high impact roadmap work.
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Managed product portfolio (overseeing intake, sizing of work effort, estimating budget and resourcing) for 20+ applications to drive enhancements and ensure regulatory compliance.
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Developed quarterly release roadmaps with business leaders and aligned deliverables with business requirements, while prioritizing initiatives to ensure compliance deadlines were met.
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Allocated multi-million dollar budgets and issued granular forecasts while keeping budget variance within ± 2%.
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Standardized status reporting and risk escalation frameworks across delivery streams, enabling quick decision cycles and preventing schedule slippage on critical initiatives.
2022-2024
ROYAL BANK OF CANADA
Senior IT Scrum Master
Led 36-member, cross-functional IT team across offices in North America and India to implement a new customer relationship management application (Salesforce) used by 19,000+ employees nationwide.
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Migrated 260 million client records into Salesforce servers within four days by orchestrating parallel ETL pipelines and mitigating cut‑over risk, which resulted in successful day one launch.
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Implemented Scrum framework, introducing structured sprints and ceremonies while streamlining workflows and improving collaboration to increase team velocity by 18%.
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Reduced unproductive time by 25% while maintaining velocity by limiting attendees, defining meeting goals, setting an agenda, and keeping the discussion focused on the objectives.
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Mediated high‑stakes release negotiations among business stakeholders, product owners, architects, development team, testers and third‑party vendors to bring a software release – that was two weeks behind schedule – back on track and deployed on time.
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Managed $17MM operating budget in partnership with directors, conducting regular checkpoints to ensure initiatives stayed within budget.
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Consolidated business requirements into user stories with clear acceptance criteria, cutting re‑work by 20% and passing QA tests on first submission.
2020-2022
Data Engineering Analyst
ROYAL BANK OF CANADA
Results-driven Salesforce professional with a strong track record of delivering high-impact solutions on time and improving development workflows. Successfully delivered a Salesforce feature on schedule by removing blockers and resolving cross-team dependencies, recovering a two-week delay. Skilled in data modeling and integration, having designed and mapped complex RBC datasets to Salesforce objects while enhancing data accuracy and user experience.
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Delivered a Salesforce feature on schedule, recovering a two-week delay, by removing impediments and pro-actively resolving dependencies.
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Designed and mapped complex RBC data to Salesforce objects, while improving data accuracy to enhance user experience.
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Served as backup Scrum Master for a senior development squad, facilitating backlog refinement, sprint planning, and retrospectives.
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Refined stories and ensured they met definition of ready before starting the work, resulting in 90% story completion across consecutive sprints.
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Produced executive‑level reports highlighting risk and mitigation options, enabling quicker turnaround time to make decisions while maintaining development momentum.
President (self-employed)/ Project Manager
RED LOTUS FILMS INC.
Dynamic leader with over 10 years of experience in video content production, supervising live action productions, and leading large teams with diverse backgrounds and expertise. Highly skilled in problem solving, navigating complex decision-making, and managing resources.
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Supervised end‑to‑end delivery of video‑content deliverables, and coordinated 20+ creative, technical, and post-production specialists to meet all requirements on first pass.
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Negotiated licensing and distribution contracts, and secured merchandising and music publishing rights that unlocked additional revenue streams.
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Reduced production costs by 42% through supplier benchmarking and schedule optimization, reallocating savings to enhance product features without reducing scope.
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Shortened principal photography timelines by 20% through iterative test shoots, and consistent checkpoints to accelerate go-to-market time.
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Executed post-production workflows (editing, color, audio mix, ADR) with stringent quality controls, eliminating re-work and achieving 100% acceptance by international distributor.
EDUCATION
2025-2026
Executive MBA
NORTHWESTERN UNIVERSITY (KELLOGG'S)
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Advance marketing & advance negotiations
2025-2026
YORK UNIVERSITY (SCHULICH)
Executive MBA
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Kellogg-Schulich EMBA Leadership and Innovation Award
2017-2019
Computer Programming Diploma
SENECA COLLEGE
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Dean's Honour List (4.0 GPA)
SKILLS
Jira - Advanced
Confluence - Advanced
Microsoft Excel - Advanced
Adobe Premiere Pro - Advanced
Adobe After Effects - Advanced
Adobe Photoshop - Advanced
EXPERTISE
Strategic Thinking & Vision
As a technology leader, I have consistently led with a clear strategic vision that aligns with long-term business goals. I specialize in identifying opportunities to improve efficiency, driving innovation, and positioning the team for success. Through a balance of analytical insight and bold decision-making, I have successfully launched new initiatives and navigated complex deliverables on time.
My approach to strategic planning is grounded in data, yet flexible enough to pivot quickly in changing environments. I have led cross-functional teams through multi-year business transformations, and digital innovation roadmaps. These efforts have translated into delivering value to our clients.
I prioritize aligning stakeholders and internal teams around a shared vision. By clearly articulating long-term objectives and connecting them to daily operations, I’ve fostered an environment where purpose drives performance. This clarity has enabled quicker execution and stronger buy-in.
Leadership & Management
My leadership style centers on empowering people, building trust, and creating a high-performance culture. As a tech lead, I’ve developed and mentored teams and cultivated inclusive environments where innovation and accountability thrive. I believe in transparent communication and leading by example to inspire engagement across all levels.
I’ve overseen complex initiatives - always with a focus on minimizing disruption and maximizing team collaboration. By promoting leadership development programs and aligning incentives with company goals, I’ve helped shape adaptive teams capable of executing under pressure.
Employee engagement and leadership alignment have been key to driving operational excellence and innovation. I consistently measure and act on feedback, ensuring that employees are connected to both company values and strategic goals. This people-first approach has resulted in improved morale and higher productivity.
Innovation & Adaptability
In an ever-evolving technology landscape, a tech lead must champion innovation and foster an adaptive mindset. This expertise involves not only driving product and service innovation but also embracing new business models, technology trends, and disruptive changes in the marketplace.
As a leader, I prioritize creating a culture where experimentation and creativity are encouraged. This requires a strategic focus on technology adoption and collaboration across departments to ensure the company remains at the forefront of its industry. By identifying emerging trends, I help pivot and reposition the company to capitalize on new opportunities, even in times of uncertainty.
Adaptability is equally essential. I lead teams through change management processes, ensuring teams are resilient in the face of disruption. When responding to technological advancements, I excel in navigating these challenges by staying agile and making data-driven decisions.